Privacy Policy for VKonfirm

Introduction

Techgentsia Software Technologies Private Limited ("Techgentsia", "we", "us", or "our") operates operates the VKonfirm website at www.vkonfirm.com and VKonfirm mobile application (collectively “VKonfirm”). This page informs you of our policies regarding the collection, use, sharing, retention and disclosure of personal data when you use our service through VKonfirm and the choices you have associated with that data.

VKonfirm is a video stream-based AI enabled attendance system using face recognition technology as a solution to streamline and automate the attendance tracking process for organisations and education institutions (the "Service"). Facial recognition technology requires teaching a computer to recognize people the way humans do – by looking at their faces. For this training purpose we show the computer lots of different human faces that we capture (the "Training").

The computer needs real and varied examples to understand the diversity in human faces. Using real faces that come in different shapes, sizes, and colours, with various features and expressions helps the computer learn how to deal with different lighting conditions, angles, and even changes like ageing or facial hair.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Name
  • Mobile number
  • Email address

1.Use of Personal Data

VKonfirm uses the collected Personal Data data for the following purposes:

  • To provide and maintain our Service
  • For registration and management of you account with VKonfirm
  • To provide customer support
  • Identity verification
Facial Images

We capture the facial images of human subjects through the camera of your mobile phone, computer or through a camera installed by your institution

1.Use of Facial Image Data

VKonfirm uses the collected Facial Image Data, electronically without any human intervention, for the following purposes:

  • To provide and operate the App and its features
  • For the Training of VKonfirm platform
  • We store cropped face for reference
  • Store face vectors for comparing with live data captured

App permissions

Camera Access:

VKonfirm App may access your device's camera to capture images for face detection purposes. This information is processed locally on your device and is not transmitted to our servers.

Video and Microphone Access:

VKonfirm request access to your device's video and microphone to enable specific features. For example, video recording may be used for identity verification. This data is processed securely, and we do not store video or audio recordings on our servers.

Transfer and Retention of Data

Your information, including Personal Data and Facial Image Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. In such cases and for all other Data transfer and storage, we use E2EE encryption for data transfer and base64 encoded image standard for storing the images.

The Data is retained, while the Service is subscribed, unless deleted by the user. The user can delete the data at any time. We delete all the Data when the Service subscription ends.

Further, please note that the VKonfirm Platform stores your data with major cloud platform service providers like Amazon Web Services and Azure. Cloud platforms / Web Services has security measures in place to protect the loss, misuse and alteration of the information. In the event you have questions or concerns about the security measures adopted by cloud Services, you can contact their data protection / privacy team / legal team or designated the grievance officer at these organisations, whose contact details are available in their privacy policy available online, or can also write to us at the address provided below.

Sharing of Data

We do not share any of the collected Data to any third parties.

Disclosure of Data

We may disclose your Personal Data, only to law enforcement agencies or legal forums, in the good faith belief that such action is necessary to:

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies to host our Service ("Service Providers") on their cloud services. We transfer and store all the Personal Data and face images in encrypted form which makes the Data inaccessible to the Service Providers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: